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Anonymous's avatar
Anonymous
6 years ago

Year 1 Catch Up Pack issues

Hi there, so, I purchased Battlefield V: Year 2 Edition today for my first time from the Xbox Store. All went fine. I then installed the game, and when i went to the Store tab it gave me a prompt to...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @Anonymous for issues such as this on Xbox the best thing to do is to speak with Xbox support and explain the situation to them.

They should be able to assist with this and get it sorted, it may mean that they need to remove your purchased version of the game and add it again.

If Xbox continues to be unable to support you then please speak with our live support again and explain the situation in detail to them.


Darko 

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