Hefwannabe
1 year agoRising Newcomer
CFB Playoffs Playoff Prologue Crashing
I am having an issue with opening the Ultimate Team Playoff Prologue sequence in the CFB Playoffs challenges. All other challenges have been completed in the other two sequences, but the Playoff Prologue sequence refuses to open. When I attempt to open it, I receive an error saying that I was disconnected from EA servers. I also receive an error saying that EA servers are unable to process my request at this time.
I contacted EA customer service to troubleshoot the issue, they simply instructed me to delete and redownload the game, restart my console, and other simple things that didn't fix the issue.
If anyone else is facing this issue, please respond here.