College Football EA Play Loyalist Ultimate Team Packs

[Information, Solving for Visibilty]

Hey Everyone, 

Thanks for reaching out to the community and letting us know what you're running into. 

For EA Play rewards, make sure you are currently subscribed to EA Play on the same console you play College Football on. (or a service like GamePass, that gives you access to EA Play). 

If you are, fully close College Football and power-cycle your console. After relaunch CF, and check Ultimate Team if your pack are available. 

If you continue to not receive the EA Play rewards (during the time they are available), please reach out to our support to investigate your account further. 

1. Go to the EA Help homepage.
2. Select College Football 25 (or any game you're trying to play)
3. Select the "See all help topics"
4. Select the option I'm looking for something I bought
5. You should be able to choose from Chat or Email (options can vary) 

Thanks!