Forum Discussion

hawkeyejon's avatar
hawkeyejon
2 months ago

Error when trying to do CFB playoff challenges

I have 5 of the chronicles done but now when I try to do that or prologue it kicks me to the home screen and I can’t do more. 
ultimate team
preacha3's avatar
preacha3
2 months ago

Atleast you’ve gotten that far. I haven’t been able to play anything in UT without being kicked out since SEASON 4 update. Can someone help me please 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
2 months ago

Hi everyone, 

We appreciate you reaching out about this. When you have some time, could you please share a bit more info with us so we can pass it along? 

  • When did you first start running into this error? 
  • Does it happen with all Challenges, or only the CFP Challenges? 
  • Which platform do you play on? 
  • What is your Xbox Gamertag or PSN ID? 

Thanks for your help! 

  • lzelol's avatar
    lzelol
    2 months ago

    I ran into this problem a week ago on the Nightmares Challenges (NightMare Showdown) and also on the CFB Playoff challenges (Playoff Prologue) I play on PS5 and my name tag is ZxloTf- 

  • Vulture_Bones's avatar
    Vulture_Bones
    New Scout
    2 months ago

    I haven’t been able to play playoff prologue since it dropped. 
    I play on PS5 as Vulture_Bones

  • Fearless26's avatar
    Fearless26
    31 days ago
    @EA_Kent Hi Kent, I have been having this issue since the College Football Playoff challenges were released. Since yesterday's game changers release, I am now unable to play game changer challenges or tower of valor challenges as well. I play on Xbox Series X and my gamertag is Bootlesskhan2. Please help!!