Legends once upon a time 90 stars out of 240 after completing all the challenges

I have talked to support now multiple times explaining this issue. I had bought 18000 points to pull some legends packs and it became clear after about 5 of them that they were bugged. It was perfectly repeating 84 overalls. I.persisted and pulled the training packs as well and met the same fate. Shortly after that I went to YouTube to see how the streamers were doing with that and every si gle one of them realized as well as I did these odds were busted. Support assured me that you were aware of the issue and were working on compensation. That was nearly 2 weeks ago. I was told to come to come to a forum by support which is absurd but here I am.