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connollyteam's avatar
connollyteam
Newcomer
7 months ago

Missing Players

I bought two packs from the in store game days ago I pulled the LTD Patrick Mahomes, and Jeremiah Smith LTD. They are in the Record Breakers promo and when I checked my item binder they weren’t in it...
ultimate team
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi there. If you're still missing these players, please open a case with an advisor by following the instructions here so they can look into this for you. Thanks!

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