Forum Discussion
1 year ago
I am still missing Xavier Restrepo as of 11/2. Was told by an advisor to post a new ticket in the forums. Xbox gamertag is oSnapItsThanos
jahf0rce
1 year agoRising Veteran
@aamnedas If you have still not received the Xavier Restrepo card, EA support has advised that you need to open a ticket at EA Help. I spoke with a representative, Vipin, who was extremely helpful. Vipin said that EA does consider this issue resolved.
Vipin said that all users who have yet to receive the card will need to open a ticket at EA help and reference case number: 192728452
This will let EA Devs know that the issue isn't resolved for everyone.
Thanks to everyone in this community who takes the time to report.
jahforce
Vipin said that all users who have yet to receive the card will need to open a ticket at EA help and reference case number: 192728452
This will let EA Devs know that the issue isn't resolved for everyone.
Thanks to everyone in this community who takes the time to report.
jahforce
- 1 year ago
The advisor I spoke to told me to post here, as they cannot give out the card. Still haven’t heard anything even after posting here. I’ve talked to 4 advisors at this point