Forum Discussion
jahf0rce
1 year agoRising Veteran
@ce79d71778328485 If you have still not received the Xavier Restrepo card, EA support has advised that you need to open a ticket at EA Help. I spoke with a representative, Vipin, who was extremely helpful. Vipin said that EA does consider this issue resolved.
Vipin said that all users who have yet to receive the card will need to open a ticket at EA help and reference case number: 192728452
This will let EA Devs know that the issue isn't resolved for everyone.
Thanks to everyone in this community who takes the time to report.
jahforce
Vipin said that all users who have yet to receive the card will need to open a ticket at EA help and reference case number: 192728452
This will let EA Devs know that the issue isn't resolved for everyone.
Thanks to everyone in this community who takes the time to report.
jahforce
1 year ago
I have a similar problems with 91 Ryan Williams, can you explain to me how to get the ticket. I already talked with ea help but have not been able to get a hold of a developer.
- jahf0rce1 year agoRising Veteran@KiddoGMS14 I'd follow the steps I provided to above or below depending on how the forum organized the replies. 🙂 Just replace Xavier Restrepo with Ryan Williams.
Did you buy the card in the auction house or earn it in a pack?
Hope this helps and good luck.
jahforce- 1 year ago
I bought the card at an auction
- jahf0rce1 year agoRising Veteran@KiddoGMS14 Question - Can you see it in your Auction Bids section still? Auctions you won or lost usually stay in that section for at least a week or two.
I would follow the instructions I placed above and select "I'm looking for something I bought"