Missing Xavier Restrepo
I was playing when the program dropped and I did not get the free 86 that you can upgrade. I’m wanting to grind the games and upgrade him and need him on my account. Can any game dev help me please. ...
Forum Discussion
I received the pack that was supposed to contain Xavier Restrepo. I only got the tip in that pack. Ea has not been much help. Please help.
My Xavier Restrepo Grant has yet to be delivered. I spoke to EA help today and they said the issue was fixed but I still have not received him.
- @FastFalcon43 I re-open my case every couple of days at EA Help to let them know I haven't received it still. Helps if you have screenshots showing you do not have the card in your item binder.
I'm sure EA can see that we do not have the card. While I was on the chat with EA help on Friday, they told me exactly when I opened certain packs and what cards I pulled.Thanks, I have the photo but it says the file is too large to upload for some reason
Spoke to EA Help again, (I reopen my case every morning) - Always different people, but they are really nice and trying to help. The message they are told consistently is that the "issue is resolved for all players on October 22" - obviously that is not the case. Today I was told this:
From EA Help: "Thank you for staying connected. As I have checked that it was the known issue earlier and now it is resolved. But do not worry, as you are still facing the issue with CFB 25 pack, I would request you to kindly report it on our social forum as a bug. Our community manger will look into it and resolve the issue. Our community manger will revert you back on your post with further updates."
So, I keep opening new bug reports until I get a response.
Please open a new BUG TICKET on this forum and also ME TOO my bug ticket
: https://answers.ea.com/t5/Bug-Reports/Have-not-received-Xavier-Restrepo/m-p/14252702#M9734
Thank you,
jahforce
Same here and I was told by support it's to late to add the pack now.
They will sure take our money but could care less if we have a good game experience or not.
Spoke to EA Help again. Just need to keep reporting and posting, up voting, etc on the forum here for it to get any attention from devs.
Keep reporting!
Thanks,
jahforce
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