Missing Xavier Restrepo
I was playing when the program dropped and I did not get the free 86 that you can upgrade. I’m wanting to grind the games and upgrade him and need him on my account. Can any game dev help me please. ...
Forum Discussion
Monday update - EA help continues to report that EA Devs consider this issue resolved. They said that people need to continue to open tickets and select ME TOO on any of the Xavier Restrepo threads here on the forum.
The only way EA will look at this again is if people continue to report.
Please do your part! 🙂
THanks,
jahforce
Spoke to EA Help again, (I reopen my case every morning) - Always different people, but they are really nice and trying to help. The message they are told consistently is that the "issue is resolved for all players on October 22" - obviously that is not the case. Today I was told this:
From EA Help: "Thank you for staying connected. As I have checked that it was the known issue earlier and now it is resolved. But do not worry, as you are still facing the issue with CFB 25 pack, I would request you to kindly report it on our social forum as a bug. Our community manger will look into it and resolve the issue. Our community manger will revert you back on your post with further updates."
So, I keep opening new bug reports until I get a response.
Please open a new BUG TICKET on this forum and also ME TOO my bug ticket
: https://answers.ea.com/t5/Bug-Reports/Have-not-received-Xavier-Restrepo/m-p/14252702#M9734
Thank you,
jahforce
Spoke to EA Help again. Just need to keep reporting and posting, up voting, etc on the forum here for it to get any attention from devs.
Keep reporting!
Thanks,
jahforce
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