2 years ago
Pre-Order Content Missing
I am missing my pre-order content. It appeared yesterday when it first came out then when I tried to open one of the packs it kicked me to the main menu and the packs have disappeared and have been g...
PS5: Boot in Safe Mode, Option 5 Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
If this does not work or you are on Xbox, try reinstalling the game.
If still the issue is present, check if our advisors can help, thanks.
If required, click the following link for help contacting an Advisor:
Hi Barry. I have tried restarting my Xbox Series S numerous times to no avail. I have tried contacting chat who literally just told me to wait it out. I am still without my content as of this moment.