Pre-Order Content Missing
I am missing my pre-order content. It appeared yesterday when it first came out then when I tried to open one of the packs it kicked me to the main menu and the packs have disappeared and have been g...
Forum Discussion
EA_Barry
Community Manager
Community ManagerPS5: Boot in Safe Mode, Option 5 Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
If this does not work or you are on Xbox, try reinstalling the game.
If still the issue is present, check if our advisors can help, thanks.
If required, click the following link for help contacting an Advisor:
Hi berry have already tried factory reset redownloading the game and I still do not have my pre order content I got a message saying I received it when I opened the game for the very first time after picking my favorite team and I got the message again after I factory reset and re download the game but I still do not have my content.
