2 years ago
Pre-Order Content Missing
I am missing my pre-order content. It appeared yesterday when it first came out then when I tried to open one of the packs it kicked me to the main menu and the packs have disappeared and have been g...
PS5: Boot in Safe Mode, Option 5 Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
If this does not work or you are on Xbox, try reinstalling the game.
If still the issue is present, check if our advisors can help, thanks.
If required, click the following link for help contacting an Advisor:
I contacted how many advisors and they don’t know how to fix it. Guys just accept were never receiving those things.