2 years ago
Pre-Order Content Missing
I am missing my pre-order content. It appeared yesterday when it first came out then when I tried to open one of the packs it kicked me to the main menu and the packs have disappeared and have been g...
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I pre ordered the deluxe edition of college football 25 and received all the pre order packs and points but I bought the mvp bundle a few days ago and never received any points or packs. Is there a reason for this or do we not receive extra rewards for buying the content twice? I saw people receiving the points and packs twice for buying both so I’m wondering why I never got my points and packs again.