Twitch 'Dumptruck' Giveaway Not Received from the 10/11/24 CFB Rundown Stream

> Name of the game: College Football 25

> Platform you play the game on: Xbox One X

> Game Mode: Ultimate Team

> Elaborate your issue briefly: I won a 'dumptruck' giveaway from the EASportsCollege Twitch CFB Rundown stream on Friday 10/11/24. However, I have not received the players I won in-game. I am hoping to receive these soon.

https://www.twitch.tv/videos/2273254952

At the 37:38 timestamp you can see I win with the username DanTripz. 

I provided my gamertag and console immediately as well and never heard back.