Forum Discussion

DeyCallMeTravi5's avatar
DeyCallMeTravi5
1 year ago
Solved

Ultimate Team level and points are being transferred to another account.

I'm having an issue to where my main account levels, points, and season level are copying to another account on my playstation. The problem is I'm a level 37 on my main account but I let my brother  ...
ultimate team
  • EA_Aljo's avatar
    EA_Aljo
    1 year ago

    @DeyCallMeTravi5 

    Apologies for the misunderstanding. This is something an advisor will need to investigate so please continue with them through the case you opened. Going forward, your brother should play on their own account to avoid this from happening.

DeyCallMeTravi5's avatar
DeyCallMeTravi5
1 year ago

...... I'm not asking for it to be transferred. That's literally what the game did. My MAIN ACCOUNT was a level 37 season level. My brothers account should of been a level 1 but it wasn't. It started him off as a level 37 as well and when he hit level 38 it gave him the pack. Now my MAIN account is also a level 38 but didnt give me a pack. My case number is 185421565 if you would like to look at the proof photos. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

@DeyCallMeTravi5 

Apologies for the misunderstanding. This is something an advisor will need to investigate so please continue with them through the case you opened. Going forward, your brother should play on their own account to avoid this from happening.

Featured Places

Node avatar for College Football 25 Game Modes

College Football 25 Game Modes

Discuss Road to Glory, Ultimate Team, and more in our Game modes community for EA SPORTS™ College Football 25.Latest Activity: 1 year ago
1,305 Posts

Recent Discussions