I cannot upload my logo that I use for streaming that I own. The logo is attached. I get the error attached. There is nothing offensive or even copyrighted with it, Please help, EA
mines only 98kb and its not working
Community ManagerHey everyone,
Thank you for reaching out about this.
We were hoping you could confirm a bit more info for us when you have the chance:
Thank you for your help!
having same 112 issue... cleared cookies and etc... getting 112 telling Me that i need to check helmet... after nuking EVERY image on entire team, logos, pants helmets, etc... re sizing to UNDER 160 x 160 for multiple files and erythang WAAAY under the 512 limit... i submitted the team with NO IMAGES at all... and the team still gets flagged and cant submit, claiming violating team policy... i'm assuming that the squad is corrupted at this point, and i'll remake my flag ship team for the THIRD TIME NOW. Linux Mint Cinnamon with Firefox, i5 4th gen 8GB ram
If this is marked as a solution i'll effing fight you... re doing the team 5-6x isn't a fix
I know this team being corrupted deal is the issue, as i've FIXED all my other teams and even created a new one fresh this morning that i had waiting in the folder.. I think on a hail mary that team got saved before updates to TB ended up 'fixing' the site, but it made my old 21ers file corrupted...
the problem is not on our end. The issue is Team Builders restriction checker. Its flagging logos for no reason at all. I have a team that i have submitted but i need to fix some alignments. Now it keeps flagging something it says on my helmet. Well i removed everything off my helmet and guess what still will not submit.
EA please stop blaming the costumer. This is a problem on your end not ours.
Case in point right here EA. remove your restriction checker cause its clearly broken. try to start a fresh team and the first Logo i uploaded I got this message (see files).
seriously if you tell me something is personal or inappropriate in my logo you need to have your head checked.
I've tried submitting a logo that is clearly not offensive and I'm getting the rejection notice that the logo is personal or offensive. Is there any place that shows an example or guidelines on what they consider offensive? It's a pretty vague claim without any direction.
Dude i got the same message on this Logo. the Restriction Checker is just broken.
It's frustrating because I've tried changing the font to no avail. And it's time consuming to create the logo only to find out the site won't allow it.
see for yourself. you tell me whats wrong with my Logos. unless i am blind nothing.
Unfortunately... If you haven't already... just nuke the team and attempt a re-submit using the same info... If it crunches again with the 112 errror, it's a generic code for THIS FILE WAS CORRUPTED DURING OUR RECENT PURGE OF TB issues... I had to re-submit teams i had already created... I'm assuming you're holding firm to the pixel limits that each custom image is asking for ie 160 x 160 on jersey/helmets and 512 x 512 where it's called for and something close for wider images...
I didn't watch all the way thru... just saw you got the 112.. did you attempt to resubmit with NO images on the uniform? My money is on the team getting hte same 112 code after that, telling me it's a corrupted team that is a victim of the recent TB updates... At least, these are the patterns of behavior i've been noticing the last couple days... good to see that you're navigating thru the site with a minimal amount of lag, tho
