Can’t access free trial says it’s expired
Can’t access free trial says it’s expired and I haven’t played it yet
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @brad45321
Would it be possible to get more information on this?
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Are you getting an error message?
- Does this only happen in one game mode?
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
Cheers!
Yeah me to basically I got a trial for completely free yet I didn’t have ea play I bought ea play and said already owned I’m on Xbox Cannibaljoe1444
- EA_IlliumHi @Texans4Life54, Apologies for confirming you had access to the trial without a Gamepass or EA Play subscription. Where you able to fully play the game before you subbed to EA Play?
@Texans4Life54All I basically want is another trial like I think I glitched the algorithm on accident because I tried to purchase it and it didn’t work and the tried to get the trial and then just the trial worked not ea play
- EA_IlliumHi @Texans4Life54, To confirm where you able to play the full trial? We don't have the ability to reset or add another trial for the game. However we can pass this on for the team to be aware of.
