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hawktagovailoa's avatar
hawktagovailoa
2 years ago
Solved

Cannot Access Online Modes

Need help!! I’ve been unable to log into my EA account through NCAA 25. Eveytime i try to do so I get the screen with the QR code to sign up or change password. The problem is I have an old email Lin...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @hawktagovailoa 

    Based on your screenshot your PSN account is already linked to an existing EA account. We would want to log into that EA account to get online. 

    If you are unable to log in try resetting your password at help.ea.com. For further assistance will want to reach out to our support. 

     

    How to use EA Help

     

     

    Cheers!

     

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @hawktagovailoa 

Based on your screenshot your PSN account is already linked to an existing EA account. We would want to log into that EA account to get online. 

If you are unable to log in try resetting your password at help.ea.com. For further assistance will want to reach out to our support. 

 

How to use EA Help

 

 

Cheers!

 

  • hawktagovailoa's avatar
    hawktagovailoa
    2 years ago

    I don’t even know what that EA account is or how I would even begin to access it. Can you please give me a proper solution? Frustrated that I have waited 11 years for this game and spent $100 to get it early and I can’t even play it. 

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