Keep getting the error code can’t process request when trying to change lineup, change abilities in lineup, and randomly when I play cross play games with XBox people. I’ve lost most of my games in CUT due to this and it’s unfair that I’ve spent Omer $1500 and can’t play the game as I want to. I’ve read other threads and am putting the normal requested information that I’ve seen. EA ID (PSN ID/Gamertag): FDK_JTKWhich platform are you on? PSNAre you getting an error message? YesDoes this only happen in one game mode? Randomly within ultimate team when trying to change lineup manually, change abilities. Please share any steps you've tried so far to resolve the issue: I’ve tried:-closing app and restarting the game-Restarting my PlayStation-deleting and reinstalling the game-deleting game data and downloading from cloud-deleting cloud data and uploading from PSN-rebuilding PlayStation database-Restoring the game license -changing from LAN to WiFi and back to a different LAN and WiFiIf possible, share a Screenshot or Clip...

Platform: PS5 Psn: OMWDre15its been about 1 week now and ultimate team does not work at all. I can’t even load into practice without it saying “servers can’t process your request” and then kicks me to the main menu. I see I’m not the only one who has this problem can someone live a solution soon please!!!

Having issues with ultimate team when trying to load into a game online or against cpus in signal series error message is our servers cannot process your request at this time. Please try again later. I have checked the Internet connection deleted the game reinstalled the game and signed out of EA and back into EA

There is a bug currently in the game where I cannot add abilities to my players in CUT. Every time I open the ability menu it says " EA servers cannot process your request right now" and I get booted back to the main menu. This has been going on for 3+ weeks and is severely hindering my enjoyment with this game. I have been playing this game at a disadvantage for almost a month. It seems to be a very niche issue because no one else I know has this problem. If there is a way to fix or aid this issue please help me, Im very frustrated with the game I paid for and bought packs in.

Every time I go to play a game mode in ultimate team, OUR SERVERS CANNOT PROCESS YOUR REQUEST AT THIS TIME. PLEASE TRY AGAIN LATER. I did all the troubleshoots and still nothing. Anyone suffering through this garbage, including myself, should be entitled to points, coins and free xp.

I have an online dynasty with my brother and this week I changed a few players positions and made some depth chart moves. I went to play my game and I got the error “Our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu”I tried resetting positions and the depth chart but it won’t let me play. I have so many hours invested into this dynasty, someone please help fix this

CUT can’t process request abilities

11 Replies

Ajhunter15
10 months ago
Platform: PS5
Psn: OMWDre15
its been about 1 week now and ultimate team does not work at all. I can’t even load into practice without it saying “servers can’t process your request” and then kicks me to the main menu. I see I’m not the only one who has this problem can someone live a solution soon please!!!
MrMikeyBurger
10 months ago
Having issues with ultimate team when trying to load into a game online or against cpus in signal series error message is our servers cannot process your request at this time. Please try again later. I have checked the Internet connection deleted the game reinstalled the game and signed out of EA and back into EA
JackOfDiamondzz
10 months ago
Every time I go to play a game mode in ultimate team, OUR SERVERS CANNOT PROCESS YOUR REQUEST AT THIS TIME. PLEASE TRY AGAIN LATER. I did all the troubleshoots and still nothing. Anyone suffering through this garbage, including myself, should be entitled to points, coins and free xp.
JethroDub
10 months ago
I have an online dynasty with my brother and this week I changed a few players positions and made some depth chart moves. I went to play my game and I got the error “Our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu”
I tried resetting positions and the depth chart but it won’t let me play.

I have so many hours invested into this dynasty, someone please help fix this
bigv1717
10 months ago
There is a bug currently in the game where I cannot add abilities to my players in CUT. Every time I open the ability menu it says " EA servers cannot process your request right now" and I get booted back to the main menu. This has been going on for 3+ weeks and is severely hindering my enjoyment with this game. I have been playing this game at a disadvantage for almost a month. It seems to be a very niche issue because no one else I know has this problem. If there is a way to fix or aid this issue please help me, Im very frustrated with the game I paid for and bought packs in.
camilya
10 months ago
Every time I try to play college 25 ultimate team, our servers cannot process your request at this time please try again later. It has been doing this since I bought this game.
Third-Gen-G3
10 months ago
Platform: PS5
Psn: third-degree-g33
EAID: Third-Gen-G3
In CUT, I can't play any games. Every time I try to play a dialog stating "EA servers can not process your request" keeps popping up. This has been happening since this morning and I've tried all the troubleshooting steps. Can you please help?
Goonopoly
10 months ago
I have the same problem!! Very frustrating. How do you fix it?
FDK_JTK
10 months ago
So, you have to create a new line-up by putting the best line-up out there. Then you have to individually go through and add people to see what person is causing it. For some reason, certain people can’t play on your team or you can’t have too many people if one position play in your team.
I had 6 running backs in rotation and I had to quick sell Jeanty before it allowed me to play. I also had to quick sell some Lineman before in order to use them. I went through and sold and rebought a lot of my team due to this issue.
It’s either you have too many players if one position playing in your team, or someone on your team is faulty and you have to find out who it is so you can take them out. Putting in the computer generated best lineup is the best way to see who the system doesn’t recognize as being on your team. A good example is the season 2 players you earn from leveling up. If you out out the “best lineup” they won’t appear in your lineup due to a glitch/faulty software from EA that they refuse to fix. To this day, if I, or a teammate has season 2 players I will get kicked from games before they even start and get stuck in the loading screen. I’ve come to the conclusion that EA doesn’t care. So after this year, they can have it. I think I’ll retire from PSN and focus on learning an instrument or something. 😂😂
EA_Illium
EA Staff (Retired)
10 months ago
[Asking for Information]

Hey Everyone,

If you are still running into the message "EA servers cannot process your request right now";

Would it be possible to get more information on this?

EA ID (PSN ID/Gamertag):

Which platform are you on?

Are you getting an error message?

Does this only happen in one game mode?

Please share any steps you've tried so far to resolve the issue:

If possible, share a Screenshot or Clip...

Cheers!