Solved
Game keeps crashing today
I've tried to play today (Xbox S) and multiple times I'll be in the middle of playing a game in dynasty and the game crashes back to the Xbox home page. Anyone else had this issue today? One time it happened mid-play, another as I was reviewing a instant replay of a previous play. As someone who does full-length games it is frustrating to play 30+ minutes of a game only to have it crash and have to start all over.
Hey @Husker806402
When you have a moment, can we give the following steps a try?
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
- Clear the MAC Address.
- From the Xbox dashboard, click Settings, then go to All Settings.
- Go to Network, then Network Settings.
- Click Advanced Settings, then Alternate MAC address.
- Select Clear, then restart your Xbox.
