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8nc4nvyx7s70's avatar
8nc4nvyx7s70
2 years ago

Issues with playing online with College Football 25

I have several issues: 1. Xbox is unable to link with College Football 25. When I try to log into the account on the game it gives me a "Credentials have expired" screen and then gives me a EA serve...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @8nc4nvyx7s70 @a19fb05f825d0834 

Thanks for reaching out to the community, on your console can we try the following?

  1. Make sure you have the latest software update.
  2. Perform a power cycle.
  3. Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  4. Unplug any devices attached to the USB slot.
  5. Troubleshoot your connection to EA games
  6. Open you're Xbox NAT Type
  7. Clear the MAC Address.
    • From the Xbox dashboard, click Settings, then go to All Settings.
    • Go to Network, then Network Settings.
    • Click Advanced Settings, then Alternate MAC address.
    • Select Clear, then restart your Xbox.

If this continues we may also want to reset your EA account password at help.ea.com

About College Football 25 Technical Issues

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