Forum Discussion

StoicalMosquito's avatar
StoicalMosquito
Rising Rookie
4 months ago
Solved

Missing SOTW Scheme Spotlight Tokens

Last Tuesday, April 8th 2025, a 99 OVR Scheme Spotlight Token Exchange set became available. Many other users, including myself, who have completed all 13 available weeks of the Scheme Spotlight Challenges inserted 13 of the required 15 tokens for this set in preparation of being able to redeem once the last 2 tokens become available.

Today, after the content update at 1:30pm ET, the set was updated to include the Player's name in the description which resulted in all of my tokens disappearing from the set and my account. 

Here is a link to a Reddit Discussion from the r/CollegeUltimateTeam where many other users are experiencing the same issue. HELP 99 OVR Scheme Spotlight token exchange

  • Marking as solved only for visibility. We are currently investigating these reports. 

    Hey everyone, 

    I wanted to drop in here and let you know that we're looking into the issues with the tokens that were placed in the Scheme Spotlight exchange. 

    Thank you for being patient while we've been investigating this. As soon as we've got any updates to share on this we will follow up and let you know. 

28 Replies

  • Update for everyone who’s been following along with same issue:

    Looks like a fix went out. I now have all of my tokens available in my binder

  • I have completed all the weeks up the 14. And I only have 13 tokens. I can’t even use them in any other set. Does anyone else have this issue ? Thanks 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Marking as solved only for visibility. We are currently investigating these reports. 

    Hey everyone, 

    I wanted to drop in here and let you know that we're looking into the issues with the tokens that were placed in the Scheme Spotlight exchange. 

    Thank you for being patient while we've been investigating this. As soon as we've got any updates to share on this we will follow up and let you know. 

  • StoicalMosquito's avatar
    StoicalMosquito
    Rising Rookie
    4 months ago

    Kent,

    I appreciate the response and work from your team over at EA. I believe the issue has been fixed already as around 6 days ago, myself and others who’s tokens had disappeared, reappeared in our item binders.

    Currently have 14 of the 15 tokens and understand that the 15th and final token becomes available today through the new SOTW solo challenges at 1:30pm ET.

    Thanks!

  • Ghub1982's avatar
    Ghub1982
    New Novice
    4 months ago

    This still isn’t fixed for me Kent.  I checked.  I only have 1 of my 14 tokens.  My ticket number is 209135732

  • Kent, mine is not fixed either. I am missing 1 token and have completed all required activities. I should have 15 tokens but only have 14.  My case number is 209214751. 

  • Same here completed all the challenges and was missing 1 token. I never got the last token.

    Please fix this 

  • Same here completed all the challenges and was missing 1 token. I never got the last token.

    Please fix this 

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