Online dynasty - error code when attempting to practice or play week 1

Update:

I found what seems to be the issue.  In my roster, two QB's are blacked out where you normally see their face, their overall ratings dropped down to 12 and I'm unable to open their player card.  If I try to open their card, I get another error message and booted to the main screen.  One player was slated to be my starting QB, so there's no reason why he should have dropped so low.  The other was an athlete, so maybe it glitched when changing his position.  They both also had deal breakers.  So I'm thinking it's either the deal breaker or position change that affected my dynasty.  I feel EA needs to make an option to cut players mid-season because I can't play or make any edits to the players in their player card.

This is extremely frustrating.  I already had a co-player take over as commissioner and boot me so I could re-join with another coach.  So I've lost all my season 1 progress for the coach and my program.  I've lost his coaching skill tree, and now I'll most likely have to sim through season 2 while the other players in my dynasty will continue playing/recruiting/building their programs.  So now I'm looking at being 2 years behind the others through no fault of my own.  

Fix this EA.  I am starting to regret the decision of spending the money on a next gen system specifically to play this game.  17 days of searching threads and contacting both EA & Playstation with NO HELP.  2 tickets created and marked "solved" by your support when nothing was ever solved by you.