EA_Illium
EA Staff (Retired)
EA Staff (Retired)Re: CF25 Cross play - "cant send invite. Try again"
A few things to check first,
- Check your EA and Console account settings for anything blocking other players.
- Verify both EA accounts are not child accounts and are linked to separate EA accounts.
- If you log into the EA Account on the account management website you should be able to view the connected accounts.
If this continues, you might also want to try a few console-specific steps.
Xbox
Spoiler
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
- Clear the MAC Address.
- From the Xbox dashboard, click Settings, then go to All Settings.
- Go to Network, then Network Settings.
- Click Advanced Settings, then Alternate MAC address.
- Select Clear, then restart your Xbox.
PlayStation
Spoiler
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
- Turn it back on after one minute.
- Launch your game.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
- Enter Safe Mode and Rebuild your PS database
- Reinstall your game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
