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savageredstar's avatar
savageredstar
7 months ago

UNABLE TO CONNECT TO SERVERS

Usually i    play college football 25 once I'm off work to relax, mostly playing ultimate team to be competitive. im randomly unable to play ANYTHING online within the game now. i    get the same err...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

@savageredstar 

Sounds good. If that doesn't help, try clearing the alternate MAC address with these steps:

  1. Go to your Xbox Settings
  2. Go to "Network", then "Advanced Network Settings"
  3. Click on "Alternate MAC Address", and then click "Clear"
savageredstar's avatar
savageredstar
7 months ago

I  actually did that last night

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    @savageredstar 

    When exactly do you get this error?

    • savageredstar's avatar
      savageredstar
      7 months ago
      @EA_Aljo Whenever i try to enter any type of game. I can Scroll through the menus and etc. but soon as i enter An actual game it sends the server message
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        7 months ago

        @savageredstar 

        Thanks. Next, go into the Xbox Network Settings and let me know what it says for the NAT type.

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