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Outl4w2122's avatar
Outl4w2122
11 months ago
Solved

XBOX wont let me connect to EA servers or link accounts.

EA Account will not connect to xbox live servers. I have the correct password and keeps telling me to reset my EA account.  I can sign in online using the website , ea app, xbox app, xbox, but can't ...
  • EA_Illium's avatar
    EA_Illium
    11 months ago

    Hey Everyone, 

    If you are still seeing a message to reset your EA account password, we can try resetting it at help.ea.com

    After close CF25 and power cycle your console. If this continues after, please reach out to our support to look at your account. 

    How to use EA Help

    If you no longer have access to the email on your accounts, try the steps in our Help Article: I can't access my email address

     

    Cheers!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago

Hey Everyone, 

If you are still seeing a message to reset your EA account password, we can try resetting it at help.ea.com

After close CF25 and power cycle your console. If this continues after, please reach out to our support to look at your account. 

How to use EA Help

If you no longer have access to the email on your accounts, try the steps in our Help Article: I can't access my email address

 

Cheers!

kingjiizzyy's avatar
kingjiizzyy
11 months ago

literally having the same exact issue, but literally nothing works, i even tried to verify my account on my xbox series s on different EA titles and it wont let me get past the code screen, the code gets sent to my email, i can type the code in but when i hit submit it just sits there, nothing happens just stays on that screen unless i quit out. i bought the deluxe edition and havent been able to connect to the servers or even redeem my pre order stuff. i power cycled, restarted my internet and even changed my password but nothing works and im getting extremely frustrated.

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