Is there a way to file tickets?

Does anyone know how to file a ticket for this game? I've been given "desync" losses too many times. It doesn't matter playing in the regular season, but out of national championships is crazy, considering the game isn't designed to reward players but to keep them on as long as possible. The national championship packs are entirely luck-dependent, too, and can easily be a waste of time, so I don't see why y'all are so stingy anyway. I bet many players are robbed of rewards daily, so it would be nice if y'all would help. By the way, my PS5 is wired, so most of the time, my opponent's internet is the issue, not mine. If you play on Wi-Fi, you're basically wanting a desync in this game. That's just how much of a difference it makes for me.