I never received my two Polar Vortex packs in CFB 26 for purchasing the “Polar Vortex x Zero Chill Pack” in Madden 26.
Support says they don’t see any record of me purchasing the pack, but somehow my points balance is ~2,750 points lower than it used to be.
Anyone else having this issue? Support wouldn’t help me further and just told me to post in here.
I’m feeling screwed out of some packs…
Yep did it to me as well. Have gotten anywhere with support.
Same thing happened to me this morning. The objective in both games is still unchecked although I bought the pack and it’s no longer available in the store.
But this is exactly what I expected from EA.
In the same boat, all they said to me was post on forums to raise visibility. what a joke for a billion dollar gaming studio. So unprofessional. I am going to PlayStation to request a refund, hopefully they can help.
Same here. Did not receive the pack in NCAA and also the zero chill objective coins for purchasing it.
Same happen to me on Xbox. Received the zero chill pack on Madden but not showing I purchased on NCAA. Didn't receive any packs on NCAA
This insane it’s been 2 weeks and still no pack
