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BRAYBRAYHEY's avatar
BRAYBRAYHEY
Seasoned Newcomer
2 months ago

Team Builder Bug: Some created uniforms won't load in the game

For one of my team builder teams, I have 2 custom uniforms (out of the 5 my team has) that won't load in the game. With one of them, it shows only the helmet as an option but when I try to select it, my player goes invisible and the game freezes and sometimes crashes.

 I've tried deleting the team in the game and reloading it, re saving and re submitting it from the website, etc. On the website the uniforms show up without any issue.

 

What do i do??

8 Replies

  • I’m having the same issue, 2 of my 5 won’t load at all and one of the 3 that do load I have to build piece by piece in the helmets, pants, etc.

    please post if you find a workaround for this! 

  • FSMpreist21's avatar
    FSMpreist21
    Seasoned Adventurer
    2 months ago

    check the file sizes on the logos/ images you're using... Sure, there's a 5mb total/ team limit, but if the file is REALLY big (either in Resolution or sheer LxW size, which will force the image file to exponentially grow in MB size) the game has a hard time rendering it and it's motion..  

    Take those image files in photoshop or w/e and scale the resolution or size back (if possible), re introduce those files onto your teams unis, and re-submit... 

    i had a similar issue at launch last year... Game is VERY sensitive to the files we use, even though the TB site won't flag a wonky image file at upload... keep me posted, I'm genuinely curious if this works for ya...

  • SlarkyMalarkyy's avatar
    SlarkyMalarkyy
    Seasoned Novice
    2 months ago

    I'm almost certain this is not the issue for me because my first team builder squad (Which all uniforms work perfectly fine)  has very similar resolutions and file size ( < 500kb).  My only next guess would be that there was some glitch or corruption in the upload of one of the images on the Alternate uniforms that won't load for me. Interestingly my 3 uniforms that did load share different variations of the same images while the two that won't load share images so I'm certain it has something to do with them. Sadly just not likely the file size in my case.

  • SlarkyMalarkyy's avatar
    SlarkyMalarkyy
    Seasoned Novice
    2 months ago

    Re-uploading the images and replacing did not work, will try again after changing the resolutions and update.

  • Vapor1012's avatar
    Vapor1012
    Rising Newcomer
    2 months ago

    Same issue. I deleted the two jerseys that wouldn’t show in game and redid them and they worked. But not all of the time. This is very buggy and need to be fixed! 

  • FSMpreist21's avatar
    FSMpreist21
    Seasoned Adventurer
    2 months ago

    I hate saying this, but a) I'd just resubmit and create the whole team again from scratch... TB loves a new build
    and ...
    b) if you think it was an upload error, check your computer and its speed.  If u think it's fast enough from a hardware perspective, it could be your install of windows could be causing errors.  I have about 8 computers in my home and the only one that doesn't play nice with the TB is my work computer at home, and THAT comp has BALLS with an 3rd gen i5 and 16gb RAM BUT the install of win10 is about 6 years old... BUT i have a comp with weaker specs that THAT one^ running a Linux install with only 1 year of mild abuse on it and it handles TB like a dream.  I say all this because older installs of OS's will take on latent viruses/ malware or the older browser versions just causes info to 'skip' on upload, and EA's servers at launch weren't running good at all...  Maybe uninstall and reinstall your browser?  I ONLY USE firefox with TB, too... Best browser i've used for it...

    keep throwing ideas at it... eventually one team will stick and work right

  • SlarkyMalarkyy's avatar
    SlarkyMalarkyy
    Seasoned Novice
    2 months ago

    Well That's the weird, this is my second team. The first ones just fine with every uniform, logo, and alternate colors. I'll try just deleting then remaking the uniforms that are broken. 

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