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lancer3369's avatar
lancer3369
Newcomer
24 days ago

Ultimate team previous purchase error

Tried to buy a pack and received and error that kicked me out of ultimate team. After loading back in , it won’t let me purchase anything, providing the message: “Error

Unable to complete transaction due to previous purchase still pending. Please retry.”

I have tried restarting the game and the ps5 with no luck. Any solutions?

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    23 days ago

    lancer3369​ 

    Wait a full 24hrs to see if that previous transaction goes through. If not, check if an EA Advisor can help you but be prepared for some wait time. 

    EA Help

    Thanks.

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