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Hi everyone,
We appreciate you sharing info on this. We're looking into these reports.
If you don't mind, could you share a bit more details so we can pass them along?
- Which platform do you play on?
- What is your Xbox Gamertag or PSN ID?
- What specifically are you unable to import? Is it only active rosters and Dynasty? Have you had issues importing anything else from Team Builder?
- Xbox Series X
- Il The Alpha LI, and ea account is Conda_Squeeze
- I was able to successfully submit and finalize my team builder team online, but when I try to get into the game to download them I receive the error message “Error downloading file. Try again later.”
I did the usual test and stuff, like power cycling the Xbox, deleting the cache, redownloading the game, all of that. I also ensured I wasn’t signed into team builder on a web browser, since I tried resubmitting using different ones as another potential solution. I can download other team builder teams but not my own. Curiously, my team doesn’t appear on the “my schools” tab for me, but it shows when I search by my gamertag as well as by the team name. Maybe that is a helpful debug clue. Any help would be appreciated. I spent like 10 hours on this and really don’t want lose all that time. I haven’t tried the nuclear option yet of deleting the team from team builder and starting all the way over from zero, but I have taken many pictures so I can try to do that if it’s what you suggest.
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