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andry1122's avatar
andry1122
Seasoned Newcomer
17 hours ago

Re: Can't play the game due to random ''Trial'' message today

When I try to enter the game it tells me:This trial can only be played on the account that downloaded it. Please sign back into that account and restart the game to continue your progress. But I can’t understand why since I downloaded with the game pass

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    andry1122​ 

    Thank you for your reports on this, the relevant teams are aware and working on this currently.

    Thanks again.

    *marked as solution for player visibility only.

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