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Babylion0955's avatar
Babylion0955
Seasoned Newcomer
3 months ago

Connection failed

I keep getting the connection failed message, my internet is up and running and signal is good. What can I do to be able to play online? 

8 Replies

  • Anyone having issues connecting online to play dynasty? I can play any game online but college football

  • For the last month EA hasn’t been letting me play any sort of online features. I get this error upon signing in.

    “THE CONNECTION FAILED!

    In order to access the online features for this title your account on

    PlayStation ™Network must be signed in and you must be signed in to the EA servers. See ea.com/unable-to-connect for additional information.”

    Ive reached out to EA multiple times and they don’t have a fix for the issue and suggested I post here for assistance. I changed DNS settings and have done every single troubleshooting I was given. Anyone have a fix for this? Getting really desperate as I only play online so I may as well have just given away $100 for a game I can’t play or get refunded. 

  • That did not help. None of these troubleshooting steps do either. Regardless when I try to sign in I get “the connection failed” I’ve done everything from changing dns settings to upgrading WiFi packages because this is my sole nightly entertainment. In increasingly frustrating how nobody knows a solution or even cares to solve the problem (and I also can’t get a refund either so I guess I’m just out $100 too)

  • Same thing here. And nobody at ea or my WiFi will do anything to help

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    21 days ago

    KaiWhite145​ 

    Set your DNS to Automatic rather than manual - LINK

    If the issue persists after that, please post your EA app Error Report ID at the following thread: LINK

    Thanks.

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