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dillytoon's avatar
dillytoon
Seasoned Newcomer
9 days ago

Re: Game Crashing [Info Requested]

Since purchase I have not been able to complete a single game due to the the game crashing. It either crashes to Xbox dashboard or completely powers down the console.

I do not have this issue with any other game and the console is not overheating. I have attached a couple of examples of crashing when trying to complete the matchup in online dynasty but this problem is persisting across all game modes.

 

1 Reply

  • dillytoon's avatar
    dillytoon
    Seasoned Newcomer
    9 days ago
    • Which platform are you playing on?  Xbox
    • What's your Xbox Gamertag or PSN ID?  Dillytoon
    • Which game modes are you seeing the crashes in? Play now, Dynasty, Ultimate Team
    • Where are the crashes happening in-game? Is it happening in the menus or in the middle of a game? Where specifically in the menu or during a game does it crash? 95% in game, 5% in menus (in menus it only crashes to dashboard not power off)
    • What was happening in the game leading up to the crash?  See videos
    • Did you get any error messages or error codes when it crashed? None
    • Please include the names of any Team Builder teams you were using when the crashes happened. None
    • What teams, stadiums, and uniforms were you using? Various teams
    • Which playbook are you using? Did you make any specific changes to your playbook before this started happening? Various teams, various playbooks

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