Forum Discussion

DesignatedJess's avatar
DesignatedJess
Seasoned Newcomer
2 days ago

Got the game and it’s forcing me to change my password then is “offline”

As the title states, I can’t actually log in online to get rewards and progress the game. I’m clearly connected to the internet seeing as I just downloaded it from said internet. It also keeps telling me to change my password when I log in (which I did). Help or I’m refunding the game. 

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 days ago

    DesignatedJess​ 

    If you are being repeatedly asked to reset your password, we may need an Advisor to take a look at your account. 

    If required, please make contact with an EA Help Advisor for assistance.

    EA Help

    Thanks.

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