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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
25 days ago

Missing pre-order bonus content in College Ultimate Team

Hey football fans,  If you aren't seeing your pre-order bonuses when logging into Ultimate Team, we've got a couple recommendations that might help.  First, try backing out of CUT and then starti...
gameplay question
cbain12's avatar
cbain12
Rising Newcomer
23 days ago

I completed the tutorial when I first got on the game. Have backed out. Logged on to cfb25. I received ngata. Didn’t get my Dickerson nor Hester. I took both out of cfb25 lineup to see if it helped. I also didn’t receive all of my preorder stuff. Now EA support is marking the case as no fix. And they are saying the same when you contact them. 

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