All Of A Sudden, CFB 27 is shutting off my PC.

jimmarshall​ 

If you generate and post a new Dxdiag, we may be able to suggest some troubleshooting. Thanks. EA_Barry. 

DXDIAG

here it is.

jimmarshall​ 

Thanks for the file. I have some troubleshooting for you: 

1. Temporarily uninstall/disable CyberLink software, restart and retry playing FC 26.
2. Perform a Clean Boot
3. Repair Windows from Administrator Command Prompt: DISM /Online /Cleanup-Image /RestoreHealth

then:

sfc /scannow

Reboot and retry.

     4. Repair Microsoft Edge WebView2 Runtime: Check Settings, Apps, Installed apps, Microsoft Edge WebView2 Runtime for a Modify/Repair option.

     5. Run Windows Update

Let me know if any of these steps help you. Thank you. EA_Barry.

I'll try them.

this is not FC 26. it's CFB 27. 

My game has been doing this since the second patch for CFB. Madden has been doing it since launch, also

it was just fine yesterday and then last night it started shutting down my PC. I can't play a full game right now, and I changed nothing from what I was doing when this garbage started happening. I have tried everything and nothing is working. so now I have 2 football games with the same exact problem...Madden does the same thing to me as well. what have you tried? have you chekd your temps?

I've had the same exact problem. I haven't been able to figure out the exact issue but my CPU temps have been in the mid 70s and the GPU temps have been ice cold. I originally thought it was just a team builder issue because it happens when I was playing team builder games but not a regular dynasty game but I eventually had it also happen during a Navy dynasty game. 

I have started messing with turning off settings to try and isolate the issue, started with ray tracing and haven't had any shut offs since then but it's only been two games so far. 

**bleep** it I told myself I was done troubleshooting this game but I didn’t try turning off ray tracing lol. 

Catchfasteddie​ EA_Barry​ unfortunately it didn't solve my issue. The third play of the drive my audio froze, went to a black screen, and instantly restarted my PC.