Refreshing spreadsheet. Please wait...

Hey, folks

Thanks for flagging this and sharing the details. We know how frustrating it is to have a great game going, only to get stuck on that "Refreshing spreadsheet" screen, which keeps you from getting into the game.

A few players in the community found a quick trick that might save your current game: if you're stuck on that screen, try connecting a second controller and then turning one off—this can sometimes force a controller disconnect overlay that kicks you out of the frozen stats screen so you can save your progress. Going forward, it's also safest to exit straight to the Hub after a game, rather than checking box scores.

To help us get all the details to the team, could you please drop your info below?

• EA ID:
• Steam ID:
• Platform:
• Console Generation (if on console):
• Gamertag / PSN ID:
• Date/time issue occurred:
• Type of issue:
• Bug Summary (as specific as possible):
• Game Mode:
• Screenshot/Video of the error:
  
  

Appreciate your help as we collect these examples!