Was charged incorrectly buying points
I selected 500 points and was charged for 5500 points. Been playing Madden/Ncaa since 2012 never happened before. Can’t directly receive a refund so far and am very frustrated.
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EA_LunardustCatCommunity Manager
Sorry to hear about your situation.
For purchase and billing issues, please contact our support team so they can review the transaction. You can do this by using the Contact Us button at the bottom of the EA Help page.