Forum Discussion

Goochimudd's avatar
Goochimudd
7 years ago

5 time no medals for wins

So 5 times straight no medals for wins as it say it takes what the opponents game says the results are. Cheating much? I love this game so far but if this continues I'll just walk away like any other...
EA_Grasshopper's avatar
EA_Grasshopper
Icon for EA QV Team rankEA QV Team
7 years ago

Hey @Goochimudd thanks for reaching out. It sounds like your matches have desynced which can occur when you and your opponent have unstable connection. The match goes out of sync for both of you and unfortunately results in a loss for you. This can occur when playing on WiFi more than cellular data because it's more vulnerable to interruptions. The team is aware and we're investigating how we can reduce this occurring. Can I get your Persona ID which is found in Settings > About to help us investigate this further? Thanks!

kbos1982's avatar
kbos1982
7 years ago

Playing on cellular doesn’t help it occurring for me at all. Beginning to happen ALL the time!! Happened to me close to 10 times tonight. Probably atleast 50% of the time. I actually spend money on the game but I think it’s time to move on. I’ve seen posts about this same issue for almost three weeks now and the only response is we are looking into it with no update.