Forum Discussion

5 years ago

Black screen after chosing C&C or Red alert

Cant start the game ...After pushing the start icon and selecting C&C or Red alert butten

there is only a black screen.....

I have tryied editing the conquer.ini file and set the resolution to 1920x1080 (it was set to 0

but with no luck.......

tryed DXdiag tool with no bugs

running the newest GF drivers

Please help......

Dreamer0563
5 years ago
Are you sure you aren't getting a popup from Windows 10 firewall requesting access to the network be granted? I got the black screen until I alt+tab and saw the popup. I hit OK and it works fine.
trock4190
5 years ago
Thanks for the reference, but nothing in that thread helped to fix my issue. I am using Steam on Windows 10 and I tried messing with all my Nvidia settings, but I'm still unable to load up the game at all. I have a GTX 2070 with up-to-date drivers, plus an SSD. This is so depressing.
GENERALZOOL
5 years ago
@trock4190
https://answers.ea.com/t5/Technical-Issues/C-amp-C-side-menu-with-build-options-not-visible/td-p/9178762/jump-to/first-unread-message

Go there, you should find you answer there.
trock4190
5 years ago
This is my exact problem. I've been through the EA Support live chat three times (Case #61400489), trying all the various workarounds they suggested:
1. Clean Registry, clear cache and temp files
2. Flush DNS Cache
3. Disable firewall and antivirus
4. Clean boot
5. DxDiag run and file attached
6. MS Info run and file attached
7. UO trace done twice and files attached

Nothing fixed the issue and they told me I'm just going to have to wait for a game update or something...I'm super excited about these games and I don't want a refund, I just want them to work!