Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

change country

my country settings is wrong

when I try to change the settings off my account

I can change the country

Then You have to save the changes , so the changes will be done

Save changes is not working

So it's still wrong 

My country settings is now Netherlands Ant(wrong) instaed off the Netherlands(good country)

I cannot bij any playfunds because the prices are in US dollars en the payment oppurtunities are for that district (not European)

The prices should be in EURO's and have the possibility to pay by IDEAL

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    You should get in touch with our game advisor team, they'll be able to help you make that change. 🙂

    Here's how:
    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

    Hope this helps! 🙂

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    You should get in touch with our game advisor team, they'll be able to help you make that change. 🙂

    Here's how:
    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

    Hope this helps! 🙂

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Hi,

    The same happened to me; I have another flag than UK, probably Hungary or Netherlands or Luxemburg. I've had a chat with your advisor and he recommended coming to the forum section. So... Is there a solution?

    Cheers,

    TallYeti941

    PS: I've just noticed I might be in the wrong topic; my game is NFS HP.

Featured Places