Forum Discussion
EA_Grasshopper
EA QV Team
7 years agoHey @louay117 thanks for reaching out. To investigate further, can I get your Persona ID? It's a 13 digit number found in Settings > About. Thanks!
7 years ago
1004198351480
There is a match in my favorite if you can just watch it.
There is a match in my favorite if you can just watch it.
- EA_Grasshopper7 years ago
EA QV Team
Thanks @louay117 for getting back to me so quick. I've checked the logs on your account and I can see your match went out of sync. ☹️ This can happen when both players disconnect briefly from the game. I suggest you try switching your network connect, from WiFi to cellular data for example and see if that improves things for you. The cellular data connection is often more stable and should not run into this issue. Hope this helps! 🙂