command

@xamfu

For which game was the code?

Command and conquer ultimate collection.

@xamfu

You said you bought the code "in a store". Was that an online store, or do you mean the physical box version of the game?

Because, if you bought some code in an online store, then that's actually that store's responsibility to sell valid codes, and you should complain to them, not to EA.

To avoid problems of that kind I suggest buying Origin games on the actual Origin platform.

No i bought it in a real life store

@xamfu

Hmm. So you bought the official EA TUC box with the code inside it? And it was still sealed when you bought it?

For issues like that, I suggest you contact EA tech support through help.ea.com and get a chat session with a live representative. They can actually look into the system and see what might be wrong.

I already tried and waited 2 times around 8 hours..... with no response.