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4 Replies
- EA_HighCommand7 years ago
EA QV Team
Hi @mcclu and sorry to hear that.
Can provide us with your PersonaID (found in Settings -> About) and a screenshot of your device specs from the phone's Settings -> About this device, please?
Additionally, have you closed all background apps and reinstalled the game from the PlayStore already? If not, I would recommend doing so.
 Sent! as an attachment. 🙂
My personaID is : 1004146758548
Already done. I have reinstalled the game from the PlayStore twice & clean. Same problem. 😢
- EA_HighCommand7 years ago
EA QV Team
Thanks for the swift reply and the requested details.
I've checked your account and there appears to be 1 file responsible for the crashes. I get the team to have a look at it.
 I have that same problem,sometimes it works 10 matches just fine and sometimes app crashes 6/10 and then I lose
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