Forum Discussion

Rajafa's avatar
Rajafa
12 years ago
Solved

Downloading past purchases

I just bought a new desktop computer, I did so because my old laptop stopped working so I threw the laptop out. On my laptop I had Command & Conquer Red Alert 3, but since I lost the laptop I don't h...
  • EA_David's avatar
    EA_David
    12 years ago

    You should be able to redownload from the My Games tab in Origin. Set it to Show: All Games, and check Hidden Games, in case it doesn't show up at first.


    Also, can I double check that you have downloaded the actual Origin client program? The link is here if you need it: https://www.origin.com/download

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
12 years ago

Hi there, you should be able to just log into Origin and download the game. Checking, I can see C&C games associated with this account. Be sure to check that your My Games section is set to View All.

Rajafa's avatar
Rajafa
12 years ago

Ok so I went to origin and logged in, then I went to my order history and selected  view all so that I can see all my orders I saw Command & Conquer Red Alert 3 listed there, but what do I click? It just shows the order date, the order number, the price, the game description and the original order number, that's all. I don't see a re-download button anywhere. Do I go to redeem product code and type in the order number? I can't type my real product code because I don't have it. Do I have to download origin? Because on origin.com I can't find the "My games".  Also is an order number the product code? I tried to enter the order number in the product code slot but it didn't work.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    12 years ago

    You should be able to redownload from the My Games tab in Origin. Set it to Show: All Games, and check Hidden Games, in case it doesn't show up at first.


    Also, can I double check that you have downloaded the actual Origin client program? The link is here if you need it: https://www.origin.com/download

    • Rajafa's avatar
      Rajafa
      12 years ago

      Thank you so much! I downloaded the client, and found the my games tab and  I am downloading the game now, thanks!

      • EA_David's avatar
        EA_David
        Icon for Community Admin rankCommunity Admin
        12 years ago

        Splendid, thanks for the confirmation.

About Command & Conquer Franchise Discussion

Chat about your favorite games in the Command and Conquer franchise and get help from the player community.13,574 PostsLatest Activity: 2 days ago