Forum Discussion

Devo4040's avatar
Devo4040
7 years ago
Solved

Drill Pod bounty not registering use

Product: Command & Conquer: Rivals Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pixel 2 OS Version 9 What is your Player ID? Devo What ...
  • EA_HighCommand's avatar
    EA_HighCommand
    7 years ago

    Thanks for the update and the ID @Devo4040, much appreciated. Glad to see it is sorted now.

    We had a look at your account and the previous Bounty did indeed have Flame Troopers involved. It was probably a text or display issue. If it happens again, please let us know, so we can investigate this further.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 years ago

Hi @Devo4040 and sorry to hear that.

Can you provide us with your Persona/Player ID (found in Settings -> About) please, so we can check your account? Thank you!

Additionally, if you can clear the cache (Settings -> Apps -> Rivals -> Storage -> Clear Cache), or even reinstall, that'd be great. Please ensure upfront that your game is linked to an EA and/or Facebook and/or GooglePlay account.

Devo4040's avatar
Devo4040
7 years ago

id: 1003762937257

I am linked to an EA account as well as Facebook and Google Play

After sending the message yesterday I went back and was playing and believe I may have found another connection.  It wasn't registering my drill pod use correctly, but then I had a match where I built flame troopers from the barracks and after that match it showed my bounty as complete.  Don't know if that will help track it down at all but I hope it can help some.

Thanks

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Thanks for the update and the ID @Devo4040, much appreciated. Glad to see it is sorted now.

    We had a look at your account and the previous Bounty did indeed have Flame Troopers involved. It was probably a text or display issue. If it happens again, please let us know, so we can investigate this further.

    • Anonymous's avatar
      Anonymous
      7 years ago

      I am having a similar issue where I am not getting credit for using Jade's ability. 

      PersonaID 1003442996346

      • Devo4040's avatar
        Devo4040
        7 years ago

        I had it occur with Jackson's heroic charge as well. It is definitely not everytime, but haven't found exactly why it registers as used sometimes and not others.

About Command & Conquer Franchise Discussion

Chat about your favorite games in the Command and Conquer franchise and get help from the player community.13,559 PostsLatest Activity: 8 months ago