Error code NU2001
Hello, got problem with buying funds - every time I try to buy - getting error code NU2001.
Tried to use different PC and different credit cards, doesn't help.
Tried to contact EA advisor but they said need to wait for expert team, but I'm waiting already 3 weeks, so mb you guys know what the problem?
Thanks.
The NU2001 code is payment and billing related. It could appear after changing payment method a couple of times, or purchasing with a US credit card from e.g. Mexico or a wide array of other reasons. If you encounter this error code you have to contact EA billing support advisors at help.ea.com and ask for a unlock.
Hello guys,
This is a known problem, and while the teams are trying to fix it, there is a functional workaround for it:
- create an account on another of the Play4Free games (Lord of Ultima or Battleforge, for instance)
- buy Funds from their platform
- those Funds should appear this time without problem and carry over for all Play4Free games, including Tiberium Alliances.
Hope this helps.
Hello again,
Please go to https://help.ea.com/contact-us
Then type Battlefield Heroes in the game box. Then select "Billing/Purchasing" as the type of issue, and finally your platform (Broswer or PC are the same). Then you will get the option to explain your problem by e-mail (you can explain it in French, it will be answered by a French person) and one of our Game Advisors will answer you. 🙂
(the problems with Funds in the Play4Free games are the same for P4F every game, so indeed, you can use this thread to talk about it, it doesn't matter 😉)
