Just talked with EA advisor:
Robert: Thanks for contacting EA Customer Experience, my name is Robert. How may I assist you today?
you: hell
you: hello
you: what happen to red alert 3 servers online ?
you: i'm unable to connect due to "connection problem", but my internet connection is ok
you: Roberto ?! Hello ?!?!? 🙂
Robert: hello there. How may I assist you today?
you: i'm unable to connect due to "connection problem", but my internet connection is ok
you: many other people with this issue today here: http://answers.ea.com/t5/Command-Conquer-Red-Alert-3/Failed-to-connect-to-servers-Red-Alert-3-June-27-2013/m-p/1246966
you: and here: http://www.commandandconquer.com/forums/forum/red-alert-universe/red-alert-3-uprising/223261-servers-down
Robert: i'm so sorry to hear that , but do not worry. ill try my best to help you with this concern. but before we start, can i have you name and you email address please?
you: my e-mail is j********@gmail.com
you: my name is: Rob***** C******
Robert: thank you for that Roberto. hold on please.
you: k thx
Robert: then is the last time you play the game in online mode?
you: tonight
you: about 24 hours ago
you: .....
Robert: i see. have you tried to reboot the computer.
you: ??
you: it's a server problem
you: maybe gamespy
you: many other people says the same
The chat session has ended. Please contact us again if you need further help.
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